SVGastro ABC Curso Básico 2022: Case study

By Angie Harms |

January 25, 2023

The Sociedad Venezolana de Gastroenterología (SVGastro) is a non-profit medical association dedicated to the promotion of scientific advancement in the field of gastroenterology. It aims to develop the speciality within a framework of social commitment and responsibility that positively impacts community health and facilitates the exchange of information between national and international institutions.

The ABC Curso Básico was a short course on upper gastrointestinal endoscopy for postgraduate residents held over three consecutive Saturdays. It was a fully online course certified by the Pan-American Gastroenterology Society (OPGE) and supported by 10 sponsors. The course’s 16 presenters and 893 registered participants joined the course from 19 countries across the whole of Latin America.

The Hotel Tamanaco in Caracas was used as the venue of transmission for two of the three days. 

Shocklogic’s role in this event encompassed registration, the provision of a virtual platform, and comprehensive support throughout the event’s lifecycle. Here is a detailed breakdown of the solutions we provided:


  • Online registration software
  • Registration support
  • Joining instructions for speakers and attendees
  • Processing of 892 registrations through our Participantlogic system
  • 4,257 communications sent to participants

Virtual Platform:

  • 2D virtual platform with one room
  • Interactive online programme
  • Speaker page including photos, bios, and direct access to the live event
  • Communication with speakers regarding presentation submission
  • Virtual chat support for all users
  • Session chatroll for participants and presenters to interact during live transmission
  • Platform training and rehearsals for all presenters

SVG laptop3D platform 1 1

Live-event support: 

  • A team of 7 dedicated to supporting and monitoring all transmissions, including room coordinators and tech support
  • Transmission of live and pre-recorded presentations 
  • Minute-by-minute runsheet of all session transmissions
  • Recording of certain sessions

Post-event support

  • Video editing for post-event on-demand access
  • Continued access to the platform and all recordings for a full month after the event
  • Uploading videos to the client’s YouTube account
  • Attendance certificates for all participants
  • Session attendance reports

The course was an enormous success, and the Shocklogic team was thrilled to sign off with another happy client. 

After the event, we received the following communication from Dr. Hugo Gori Giménez, President of SVGastro:

English translation:

The purpose of this letter is to convey to you, on behalf of the board of directors and myself, our deepest gratitude for the impeccable and professional manner in which our academic events have been carried out, during which we have counted on significant national and international participation.

I can only wish you great success in your future projects.