ICCA UK & Ireland Annual Conference 2023: Case Study

By Dominic Roberts |

April 25, 2023


The International Congress and Convention Association (ICCA) is a globally recognised organisation that specialises in the international association meetings sector. The ICCA UK & Ireland Chapter represents 71 members across England, Scotland, Ireland, and Wales, covering all areas of conference management. Their annual conference is an important event for members to network, learn about new industry trends, and share knowledge.


The Shocklogic team was thrilled to provide support for the ICCA UK & Ireland Chapter Annual Conference 2023. The conference was held from March 29-31 at the Scottish Event Campus in Glasgow and was attended by 172 delegates. The attendees included suppliers, PCOs, and venue and destination representatives, with many coming from the UK and Ireland, while others travelled from as far away as Belgium, the Netherlands, and Spain.


Shocklogic has been working with the ICCA UK & Ireland Chapter since 2018, providing our registration and badge design/printing for each of their last five chapter conferences. In addition to these services, Shocklogic also helped the chapter build and release their mobile app for the 2023 conference. The app was well received by attendees, with 142 out of 172 delegates downloading it.

The app allowed delegates to receive announcements, reminders, and updates on any changes to the programme through notifications, making it easier for them to navigate the conference. This helped to enhance the attendee experience and increased engagement during the event. 


Shocklogic and the ICCA UK & Ireland Chapter were extremely pleased with the outcome and we look forward to supporting them again next year. Julie Watterston, the Chapter’s Executive Committee Secretariat, praised Shocklogic for their contributions to this year’s conference:

“Shocklogic has been incredibly helpful in developing the App for the ICCA UK and Ireland Chapter, they have been insightful and knowledgeable about the process and always ready to assist with any changes or updates quickly.  They have also provided our registration system for ICCA UK and Ireland for several years now – we could not run our conference without them and we are so grateful to them for their industry expertise and support.”